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Suncoast Auto Transport Inc.
by Unprofessional and Late
Review Submitted:06/05/2012
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HORRIBLE!
From New Hampshire to New Jersey
Pick-up was:late
Delivery was:late
Transport type:open
Do not use this company! They were quick to book my service and promised a Friday or Saturday delivery of the car over the phone. (I needed the vehicle by Sunday morning and they had told me that it was a 'piece of cake route' and that it wouldnt be an issue since it was only a 4 hour drive.) I even paid an extra $50 deposit upfront so that my car would be delivered over the weekend. Once my service was booked I received a contract that said that the car wouldnt be delivered until Monday. Suncoast said that Monday would be the latest day that it would be delivered and that was just a cushion. The car did not get delivered until TUESDAY and I received no communication from Suncoast or the carrier (D and R) throughout the entire process. I had to take off from work and wait around. I called every number that I could find for Suncoast and D and R beginning on Friday and throughout the entire weekend. My car was apparently picked up on Saturday. The driver finally got back to me 2 days after picking up my car but would not give me the location of my vehicle. He also refused to let me come pick up my car. He said that the truck was broken down and then hung up on me!!! Everyone was unprofessional and rude and lied. I had a new corvette that was sitting on the top of a truck for days without any tracking, communication, or security. I also was charged additional monies for the car to be delivered over the holiday weekend and they refused to refund me the money. It was absolutely unacceptable. I would have honestly preferred to pull the car by hand then deal with these people.
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