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HaulBikes.com

by Luke

Review Submitted:	10/17/2011
Overall Rating:
Honesty:
Knowledgeable:
Hold Times:
Customer Service:

USE ANOTHER COMPANY!!!!
From Washington to North Carolina
Pick-up was:	on-time
Delivery was:	late
Transport type:	enclosed
My entire experience with haulbikes was a headache. Customer service was lousy. They did not send me a single update email on the status of my bike. Even after numerous calls requesting exactly that. They also let my battery go completely dead resulting in me having to buy a new one when I picked my bike up. I called about reimbursement for the battery and customer service could not have cared less. Overall this is a pathetic company and I will never use them again. Save yourself and go with ANYONE else or ship your bike yourself.

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